Effective Date: February 2026

All Sales Are Final — No Refunds

All purchases on ResumeFlame are final and non-refundable. ResumeFlame provides a fully digital, AI-generated product that is created and delivered instantly upon payment. Because the service is fully performed and the digital product is delivered within seconds of purchase, no refunds, returns, credits, exchanges, or chargebacks will be honored under any circumstances.

Instant Digital Delivery Consent

By clicking the purchase button and completing payment, you:

Expressly request immediate performance and delivery of the digital product
Acknowledge that the product is AI-generated and delivered instantly
Waive any right of withdrawal, cooling-off period, or cancellation
Accept that the service is fully performed upon delivery of results
Agree that no refund is owed or will be issued for any reason

This consent is given in accordance with EU Consumer Rights Directive Article 16(m) and equivalent international consumer protection frameworks governing digital content delivered with prior express consent.

What This Policy Covers

This no-refund policy applies to all scenarios without exception, including:

Dissatisfaction with AI-generated results or quality of output
Subjective preferences about content, style, or formatting
Accidental or unintended purchases
Duplicate purchases
Purchasing the wrong plan (Basic vs. Pro)
Change of mind after purchase
Inability to download, copy, or use the delivered content
Expectations not being met
Any other reason not listed above

Proof of Delivery

ResumeFlame maintains comprehensive server-side logs that confirm product delivery, including: timestamps of payment confirmation, timestamps of when AI processing began and completed, confirmation that results were saved and made available to the user, and records of when the user accessed the results page. These logs constitute definitive proof of delivery and will be provided to Lemon Squeezy and financial institutions in the event of any dispute.

Chargebacks & Payment Disputes

Initiating a chargeback, payment reversal, or dispute with your bank, credit card issuer, or payment provider after the digital product has been successfully delivered constitutes a breach of our Terms of Service and may be considered fraudulent activity under applicable law.

ResumeFlame will contest every chargeback on a delivered product by providing complete delivery evidence to Lemon Squeezy and the relevant financial institutions. We maintain a 100% response rate to all disputes with full documentation. Filing a fraudulent chargeback after receiving the product may result in:

Your information being reported to fraud prevention databases
Permanent ban from using ResumeFlame services
Legal action to recover the disputed amount plus associated costs

If you have a genuine issue: Contact us at support@resumeflame.com before filing any dispute. We will investigate and resolve legitimate technical delivery failures by re-delivering the product.

Payment Processor

All payments are processed by Lemon Squeezy, which serves as our Merchant of Record and handles all payment processing, tax collection, and regulatory compliance. Lemon Squeezy is the entity that charges your payment method. Any payment-related inquiries are subject to both this Refund Policy and Lemon Squeezy's Terms of Service.

Before You Purchase

We strongly encourage you to carefully review the service description, plan features, pricing, this Refund Policy, and our Terms of Service before making any purchase. All information about what you will receive is clearly displayed on the checkout page, including the AI-generated nature of the product. By completing payment, you confirm that you understand and accept this no-refund policy in full.

Dispute Resolution

Any disputes related to payments, refunds, or the service are subject to the binding arbitration clause and waiver of legal proceedings outlined in our Terms of Service. You waive any right to bring legal action in any court, tribunal, or regulatory body in any jurisdiction worldwide regarding refunds, payment disputes, or the quality of AI-generated content. All disputes must be resolved through binding individual arbitration.

Technical Issues

If a verified technical error on our end prevents delivery of the product you paid for, contact us at support@resumeflame.com and we will make every effort to resolve the issue and deliver your results. Technical support and re-delivery do not constitute eligibility for a monetary refund.